Customer Service Executive (Part Time)

Job Responsibilities

• Handle customer enquiries via phone, email & WhatsApp.
• Provide accurate information regarding products, services, quotations, and orders.
• Follow up with customers on enquiries, complaints, and service requests.
• Maintain good customer relationships and provide excellent after-sales support.
• Update customer records and ensure proper documentation filing.
• Assist with ad-hoc administrative duties assigned by management.

Job Requirements

• Minimum SPM.
• At least 1 year of customer service or administrative experience preferred.
• Goo communication and interpersonal skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Able to multitask and work in a fast-paced environment.
• Responsible, positive attitude, and customer-oriented mindset.
• Bilingual in English and Mandarin is an advantage to liaise with Mandarin-speaking customers.