CUSTOMER SERVICE EXECUTIVE

Key Responsibilities:

- Engage with clients: Respond promptly to client inquiries, providing professional and effective solutions to meet their needs
- Build Strong Relationships: Cultivate and maintain positive, long-term relationships with clients to ensure satisfaction and loyalty
- Support Business Operations: Oversee and streamline daily office operations to support business objectives
- Customer Support Excellence: Deliver exceptional customer service and provide orientation to business clients, ensuring they feel valued and supported
- Drive Business Process: Manage and execute transaction with precision and efficiency
- Collaborative Problem Solving: Take ownership of ad-hoc duties and assist the team to achieve overall success in meeting client needs

Requirements:
- At least 1 year of corporate secretarial or customer service experience in the corporate service industry
- Bachelor Degree or Diploma
- Knowledge of Bizfile, XBRL, Microsoft Office and Chinese word processing
- Proactive, self-motivated and able to work independently
- Organized with strong time management and multi-tasking
- A team player with excellent interpersonal and communication skills
- Committed to delivering high-quality work and upholding the company's reputation