Customer Service Executive

0-2 years
2300 - 2800 SGD monthly
21 days ago 2 Applied
Job Description

  • Preparation of import / export documentation
  • Ensuring accurate and filing/EDOC of Import / Export Permit
  • Handle assigned projects, project cargo management.
  • Booking of shipments (various co-loaders, direct carriers)
  • Monitoring, updating & Co-ordinate with client on shipment status & pre alert
  • Liaise between internal offices, agents & clients to arrange & follow-up orders
  • Ensuring smooth shipments handling and client's service requirements are met.
  • Ensure prompt and accurate billing to customers
  • Provide sales support in order to ensure orders and payments terms are being adhere
  • Provide in-house sales support for all ad-hoc clients
  • Prepare Sea Freight Quotations
  • Report to Manager and Management.

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