Details:
- Ubi area
- Permanent Position
Responsibilities
- Manage customer accounts and serve as the main point of contact for import and export shipment enquiries.
- Coordinate with carriers, transport providers, customs brokers, overseas agents, and internal stakeholders to ensure smooth shipment execution.
- Prepare and process shipping, customs, and related documentation accurately and promptly.
- Monitor shipment progress, provide timely updates, and resolve delivery or service issues.
- Handle customer enquiries, complaints, and follow up professionally to ensure high service standards.
- Prepare quotations and support business development opportunities through customer follow-ups.
- Ensure compliance with customs regulations, trade requirements, and company policies.
- Coordinate transportation, warehousing, and delivery arrangements where required.
- Support billing verification, invoicing, and maintain accurate shipment records in the system.
- Collaborate with cross-functional teams to improve operational efficiency and customer satisfaction.
Requirements
- Diploma or Bachelor's Degree in Logistics, Supply Chain, Business, or a related discipline.
- 3 years of experience in freight forwarding, logistics, shipping, or customer service
- Good understanding of import/export procedures, shipping documentation, and customs requirements.
- Experience coordinating with carriers, transport providers, overseas agents, and customers is an advantage.
- Proficient in Microsoft Office applications experience with freight management or ERP systems is preferred.
Interested Applicants, please click Apply Now
Chow Zi Qing
R2199258
Revup Proservices Pte Ltd
EA.24C2366
