Customer Service Executive - Freight Forwarding

Job Responsibilities:

. Provide support to import/export shipments processing and arrangement

. Co-ordination with various parties (including customers, overseas agents,

carriers, NVOCC, co-loaders) on shipments clearance/delivery/collection

. Handle a full spectrum of import and export documentation.

. Create job information into the system

. Handle billing, costings and ensure prompt invoicing to customers.

. Prepare manifest.

. Liaise with carriers, feeder operators, vendors, overseas offices and customers.

. Checking of vessel berthing & schedules.

. Liaise with service providers and customers on shipments arrangement

. Daily monitoring shipments (arrival date, depart date, time, short landed, survey,

missing)

. Handling DG Declaration, Portnet and Tradenet usage - an advantage.

. Any other Adhoc duties assigned.

Job Requirements:

. Minimum GCE N or O level

. Minimum 1 to 2 years experience in shipping/freight forwarding

. Possess good communication and customer service skills a detailed and

organized person who is a good team player

. Pleasant personality with positive working attitude

. Interested in customer service, data entry and doing documentation

. Proficient in PC application (MS Word, Excel)