Customer Service Executive (F&B / HORECA)

We are looking for a driven and customer-focused Customer Service Executive to join our growing team.

This role is ideal for individuals who enjoy building relationships, handling customers, and driving sales growth within the food service / HORECA industry.

What You Will Do

. Manage and grow existing customer accounts (restaurants, hotels, caterers, etc.)

. Identify and develop new business opportunities

. Provide professional customer service and product support

.Coordinate orders, follow-ups, and delivery arrangements

.Build long-term relationships to ensure customer retention and repeat business

Key Requirements

. Valid Class 3 driving licence

. Good driving record and responsible driving habits

. Able to communicate effectively in English and Chinese

. Sales-driven, independent, and proactive

. Positive attitude with strong sense of responsibility

.Able to work in a fast-paced F&B environment

Training & Onboarding

. Structured on-the-job training provided

. Expected to operate independently within 1 week

Salary & Incentives

. Basic Salary: SGD 2,600 - 3,000

. Sales Commission: Attractive, performance-based

. Transport Allowance: Provided
High performers can expect significantly higher total earnings with commission.

Benefits

. 13th Month Bonus (AWS)

. Performance Bonus (variable)

. Annual Leave:

. 12 days starting entitlement

. +1 day per year (capped at 14 days)

. Career growth opportunities into Senior / Key Account roles

Working Hours

. Monday to Friday: 9:00 AM - 6:00 PM

Why Join Us

. Established food manufacturing, distribution and global trade company with strong industry network

. Opportunity to work with premium products & professional clients

. Fast growth environment with real earning potential