The Opportunity:
Adecco is partnering with a global leader in electronic manufacturer, and we are looking for a Customer Service Executive to join their Singapore team.
This role offers the opportunity to support regional customers across order management, customer service, fulfilment coordination, and quotation management within a structured multinational environment.
- Employment Type: Permanent, Full-Time
- Location: East Region
- Working Hours: Monday - Friday, 8.30am to 5.30pm / 9am to 6pm
- Salary Package: Up to $4,500 + AWS + Variable Bonus
The Job:
- Manage customer enquiries, quotations (RFQ), order processing, and billing documentation
- Coordinate order fulfilment activities and ensure timely delivery to customers
- Handle customer complaints, delivery issues, returns (RMA), and service-related enquiries
- Support contract administration and customer documentation requirements
- Coordinate samples, catalogues, and marketing material fulfilment
- Prepare service performance and complaint reports
- Liaise with internal stakeholders to ensure smooth execution of customer orders
- Participate in inventory stock takes and perform other ad-hoc duties as assigned
The Talent:
- Diploma in Business Administration or related disciplines
- Minimum 2 years of experience in customer service, sales support, order processing, or customer operations
- Experience supporting customers within a B2B environment will be advantageous
- Exposure to planning, fulfilment, inventory, or operational coordination would be beneficial
- Strong communication and customer service skills
- Able to manage multiple priorities and work effectively in a fast-paced environment
- Independent, proactive, and detail-oriented
- Strong time management and organisational skills
Next Steps:
- Prepare your updated resume and apply via this application or send your resume in MS Word format to [Confidential Information]. We look forward to connecting with you.
- Only shortlisted candidates will be notified.
Vanessa Lew
Direct Line: 6697 7933
EA License No: 91C2918
Personnel Registration Number: R25159290
