Customer Service Executive cum Admin

Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry

We are looking for a service-oriented, friendly Customer Service Executive cum Admin to join our Customer Service team at our TIONG BAHRU CENTRE!

THE ROLE INVOLVES:

• Supporting projects and initiatives to provide quality customer experience and enhance retention
• Front-desk duties
• Administrative Support Duties (Data entry, classroom schedule planning)
• Speaking to customers via phone
• Basic operations work
• Promote Speech Academy Asia's products
• Ensuring cleanliness of facilities
• Handling payment collection (Cash, Nets, and Credit Card)
• Handling customer enquiries and issues
• Ad-hoc duties as assigned.

OUR IDEAL CUSTOMER SERVICE EXECUTIVE:

• Loves talking to people
• Can commit to weekend shifts
• Possesses basic Microsoft Office Skills
• Fluency in Language to speak to parents (Written & Spoken) .

WORKING DAYS & TIME [1hour break is included]

• WEEKDAY: Wednesday - Friday: 1PM - 9PM
• WEEKEND: Saturday & Sunday: 9AM - 6PM

[5 day work including weekends - 40 hours a week]

WORKING LOCATION:

• Tiong Bahru

CONTACT NUMBER

• Number: 85904662 [Whatsapp only Monday - Friday, do not call]

Entry-level candidates are welcomed, as training will be provided.

If this sounds like you, we want to work with you! We'll be in touch if you are shortlisted for the role.