- Attend to outbound calls/emails/cases on policy enquiries/requests from customers and advisors.
- Provide assistance to customers on the use of the Company portals
- Ensure every service request/feedback/complaint is followed through to closure within service standards.
- Comply with internal policies, procedures and the relevant laws and regulations.
- Assist in department procedures, workflows and administration
Requirements:
- Experience in contact centre operations or customer service will be advantageous.
- Diploma in a related discipline.
Qualified candidates are invited to submit their applications in (MS Word) format to
Tan Wan Yee, Ashlyn R26162123 at [Confidential Information]
Recruit Express Pte Ltd
EA Licence No: 99C4599
Only shortlisted applicants will be notified.
