Customer Service Executive

Job Summary:
We are seeking a dedicated Customer Service Executive to join our team in printing company.

This role involves providing exceptional customer support, managing inquiries, and ensuring client satisfaction across various communication channels.

Job Description:
. Handle customer inquiries via phone, email, and chat, providing prompt and accurate information
. Process customer requests, complaints, and feedback, ensuring timely resolution and follow-up
. Handle cashier duties when needed
. Collaborate with other departments to address complex customer issues and improve service quality

Job Requirements:
. Excellent communication skills in English, with proficiency in additional languages being an advantage
. Strong problem-solving abilities and attention to detail

Good to Have:
. Background or skills in design, which can be beneficial in understanding and communicating visual concepts to customers