Customer Service Executive (Automotive)

Customer Service

• Manage appointment bookings and customer registrations.

• Attend to enquiries from sellers and buyers.

• Deliver excellent customer service throughout the vehicle transaction process.

Operations & Administration

• Coordinate vehicle handover and collection.

• Perform Land Transport Authority (LTA) transactions.

• Assist with documentation and provide administrative and operational support.

Digital & System Support

• Photograph vehicles and upload information into company systems.

• Maintain accurate records, reports, and system data.

Team Support

• Support daily business operations and ensure smooth workflow.

• Perform ad-hoc duties and projects as assigned by the Reporting Officer.

Qualification

o Fresh graduates and school leavers with GCE O Level / A Level / NITEC / Higher NITEC / Diploma are welcome to apply. Comprehensive on-the-job training will be provided.

o Good command of English.

o Proficiency in Mandarin and Mathematics will be an advantage.

o Proficient in Microsoft Office applications (Word, Excel and Outlook). Experience with CRM systems is an added advantage.

o Prior experience in Customer Service, Retail, Hospitality, Sales, Telesales, Administration or the Automotive industry will be an advantage, but is not essential.

o A positive attitude with a willingness to learn, strong sense of responsibility, and the ability to work both independently and as part of a team.

o Good interpersonal, communication and problem-solving skills with a customer-focused mindset.

o Comfortable working in a fast-paced environment and able to manage multiple tasks with attention to detail

o Applicants should currently be residing in Singapore and be available to attend an in-person interview.