Customer Service Executive (6-Months)

About the Company

Dynamic financial services provider focused on client protection.

About the Job

• Conduct proactive outbound calls to engage with potential and existing clients.

• Educate customers on various insurance solutions and policy benefits.

• Identify client needs and recommend suitable coverage plans.

• Achieve daily and monthly performance goals and sales targets.

• Maintain a high standard of service quality and professionalism during all interactions.

• Accurately record call outcomes and customer details in the CRM system.

• Follow up on leads and inquiries to ensure a seamless customer journey.

Skills and Requirements

• Prior experience in a call center, telesales, or customer-facing role.

• Strong verbal communication skills with a persuasive and professional tone.

• Goal-oriented individual with a resilience for handling high-volume outbound calls.

• Ability to explain complex information in a simple, easy-to-understand manner.

• Basic computer literacy and experience with data entry or CRM tools.

• Relevant insurance certifications (e.g., BCP, PGI, HI) are a significant advantage.

To apply online please use the apply function.(EA: 94C3609/ R24124496)