Responsibilities
- Manage incoming calls and customer interactions across pre-sales, point-of-sale, and post-sales stages.
- Handle and resolve customer enquiries, complaints, warranty cases, and service requests professionally.
- Process orders, quotations, and spare-part requests accurately while coordinating with factory and logistics teams.
- Interpret spare-part diagrams to identify required components and ensure timely follow-up on deliveries and quotations.
- Collaborate closely with team members to meet personal and departmental targets while maintaining strong customer-care focus.
- Support administrative tasks, including regional training coordination and internal communication with stakeholders.
Requirements
- Basic technical understanding of commercial beverage and food service equipment and ability to apply technical knowledge.
- Strong communication skills in English, both spoken and written, with confidence interacting at all levels.
- Proficiency in Microsoft Office and ability to multitask, prioritize, and meet deadlines.
- Customer-oriented mindset with a positive attitude and strong teamwork skills.
- Results-driven, organized, and capable of working independently to manage multiple tasks effectively.
If you have what it takes, please send your resume to or click APPLY NOW. For more information, please visit www.ambition.com.sg. Data provided is for recruitment purposes only. Regrettably, only shortlisted candidates will be notified. Business Reg No : 200611680D | Licence No : 10C5117 | EA Reg No : R2199023
