We're Hiring:-Customer Service Coordinator Singapore
Location: Singapore-Jurong
Employment Type: Full-Time
Educational background / Work experience
Singaporean Chinese or Singapore PR Chinese Mandatory
- Candidate must possess at least O Level / Diploma in any field.
- At least23 year of working experience in the logistic / 3PL / SupplyChain is required for this position.
- Proficient with computer function, Microsoft Office, email, warehouse management system.
- Singaporeans preferred
Purpose of the position
The primary role of Customer Service Coordinator is to interact with customers to address their concerns, answer theirquestions and assistthem with theirneeds. A customer service Coordinator willoften answer customer phone calls and emails, responding to customer's questions and concerns.
Key Tasks
- Be the contact pointbetween customer and warehouse operators (external and internal stakeholder) on shipments arrangement.
- Topromptly liaises withcustomers / suppliers inquiries via phonecall or emailon day-to-day operations.
- To ensuresall Inbound and Outbound documents & information is passdown to warehouse operators via email and/or all communication channels.
- To ensures warehouse operators inputdata accurately and complete Warehouse Management System inventory transactions within the timeline and maintain stock accuracy.
- Tomonitor / arrange daily Inbound andOutbound containers trucking with Customer.
- Toinput data for monthly billing in excel file.
- Toensure office areasare well maintained.
- Performs other job-related functions as and whenrequired by superior.
Interested or know someone perfect for this role
Let's connect! Send your resume or referrals to:
varij.sharma@nityo.com | +65 60275480| WhatsApp: +65 60275480
