Customer Service Coordinator

Roles and Responsibilities:

• Processing customer's order, delivery, invoices, credit note, weekly report, and monthly end report.
• Liaising with customers and sales personnel to ensure smooth and timely execution of deliveries (Locally and Overseas)
• Proper electronic filing, sorting, storing, and retrieving of documents on behalf of Sales/Clients requirement.
• Provide administrative support in facilitating cross-functional operation between the sales and accounts to facilitate payment terms and payment issues.
• Complete Export screening checklist and comply with all export regulations.
• Participate in half yearly/yearly inventory check
• Establish active communication and engagement with sales representatives to ensure that orders are processed promptly
• Support sales personnel by completing orders and delivery dates.
• Contribute to overall customer satisfaction by promptly answering emails and handling orders by phone
• Good communication skills with customers and colleagues
• Perform any other ad-hoc duties assigned by Customer Service manager

• A diploma and 2 years working experience on similar setting
• Experience in SAP.

• Up to $3000 (depending on experience)
• Working Hours: 9AM -6PM
• Located in Kaki Bukit
• 2 Years Contract