Customer service center (Immediate/Central/Up $3.3k)

We are currently partnering with a reputable company to hire Customer Service Officer. (12 Months Contract)

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Job opportunity:

• Opportunity to work for a Reputable Company!
• Salary up to $3000
• 5.5 work days (Shift work)
• Night Shift allowance up to $300 per month
• 12 Months Contract
• Location: Suntec Tower 2

The Talent:

• Minimum O Levels graduate
• At least 1 year of inbound call centre experience, ideally handling government projects
• Comfortable with rotational shifts (including weekends and PHs)

Job Description

• Handle first level enquires, primarily incoming calls through our hot-lines or other channels such as email and webchat
• Understand customers needs and provide quick, accurate and satisfactory answers to their queries and concerns
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner
• Ensure proper documentation and notification to follow up of all incidents
• Reach out to clients who leave callbacks
• Handle emails as assigned by team leader

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Simply click on Apply here or email to [Confidential Information] to drop your resume
• All shortlisted candidates will be contacted

Shaun Lim
Direct +65 6697 7851
EA Licence No.91C2918
Personnel Registration No. R23113022