Customer service center (Immediate/Central/Up $3.3k)

1-3 years
2500 - 3000 SGD monthly
6 days ago
Job Description

We are currently partnering with a reputable company to hire Customer Service Officer. (12 Months Contract)


Job opportunity:

  • Opportunity to work for a Reputable Company!
  • Salary up to $3000
  • 5.5 work days (Shift work)
  • Night Shift allowance up to $300 per month
  • 12 Months Contract
  • Location: Suntec Tower 2

The Talent:

  • Minimum O Levels graduate
  • At least 1 year of inbound call centre experience, ideally handling government projects
  • Comfortable with rotational shifts (including weekends and PHs)

Job Description

  • Handle first level enquires, primarily incoming calls through our hot-lines or other channels such as email and webchat
  • Understand customers needs and provide quick, accurate and satisfactory answers to their queries and concerns
  • Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner
  • Ensure proper documentation and notification to follow up of all incidents
  • Reach out to clients who leave callbacks
  • Handle emails as assigned by team leader

Next Step

  • Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
  • Simply click on Apply here or email to [Confidential Information] to drop your resume
  • All shortlisted candidates will be contacted

Shaun Lim
Direct +65 6697 7851
EA Licence No.91C2918
Personnel Registration No. R23113022




inbound call centre
rotational shifts

The Adecco Group, based in Zurich, Switzerland, is the world's second largest Human Resources provider and temporary staffing firm, and a Fortune Global 500 company

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