Customer Service | Bus CCTV / Software / System | Ubi - 4769

2-5 years
2200 - 2400 SGD monthly
15 days ago
Job Description

Customer Service | Bus CCTV / Software / System | Ubi


Location : Ubi
Salary : $2200-$2400
. 1 Year Contract
. 5 days work - 9 am - 6 pm
. Industry: Bus CCTV / Software / System

Responsibilities:
. Making & receiving customer inquiry calls
. Handling customer complaints
. Collecting & analysing customer feedback
. Responding to customer reviews
. Support software training & software installation with customer
. Intervention driver fatigue cases for commercial bus & SME companies
. Assist in the retrieval of camera footage for customers
. Prepare usage report for sales team for grants claim
. Prepare telematic reports for customers to improve driver behaviours & help
reduce accident cases
. Data analytics for software & product accuracy
. Back-end QC check for new vehicle installation project
. Observe & monitor for server performance
. Arrange CCTV installation or maintenance booking with the customer

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

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