Location: Woodleigh Mall / Seletar Mall / Century Square / Tampines Mall
Shift Allowance (3+2): $200 shift allowance per month
Working Schedule: 3+2 work week
- Weekdays: 1pm - 10pm (8hrs excl. break)
- Weekends: 8:30am - 6:30pm (9hrs excl. break)
Responsibilities
- Ability to deliver professional and high-quality service experience in a customer-facing role
- Identify customers needs and have them assessed to maintain a continuous high level of customer service delivery and satisfaction
- Taking ownership of customers problems and follow through effectively and efficiently to resolution within the SLAs.
- Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction
- Maintain close liaison with all other departments to have a good understanding of the operational flow and ensure seamless client experience
Requirements
- Diploma in any field
- Able to work with 3 weekdays and 2 weekends schedule and shift hours
Jessica Nguyen Huynh Thanh Truc
CEI Reg. No. R23113787
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
