- Join a renowned global manufacturing MNC
- 5 months contract with valuable learning opportunity
About Our Client
The organisation operates within the industrial/manufacturing industry and is recognised for its scale and operational excellence. Based in Singapore, the company focuses on delivering high-quality products and services to its customers.
Job Description
- Manage customer inquiries and provide accurate and timely responses.
- Process and coordinate customer orders from receipt to delivery.
- Maintain updated records of customer information and transactions.
- Collaborate with internal teams to ensure seamless service delivery.
- Monitor and communicate order statuses to customers and stakeholders.
- Address and resolve customer complaints effectively.
- Generate and share reports related to customer service activities.
- Support the team in improving customer service processes and efficiency.
The Successful Applicant
A successful Customer Service Associate should have:
- Experience as a Customer Service Associate.
- Strong communication and interpersonal skills.
- Proficiency in handling customer inquiries and managing orders.
- Ability to work in a fast-paced environment with attention to detail.
- Familiarity with basic computer systems and software tools.
- A proactive approach to problem-solving and customer satisfaction.
What's on Offer
- Opportunity to join a global manufacturing MNC.
- 5 months contract role with valuable exposure to a leading manufacturing MNC.
- Work in an enriching and professional environment in Singapore.
If you have a passion for customer service and are eager to contribute to the industrial/manufacturing industry, apply now to join this exciting opportunity in Singapore!
Contact
Britny Ang (Lic No: R25157972 / EA no: 18C9065)
Quote job ref
JN-022026-6958560
Phone number
+6564169805
