Customer Service Associate (Call Centre)

GMP Technologies

Singapore

1-2 years

7 days ago

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Job Description

Responsibilities

Deliver excellent customer service to callers by understanding caller's needs
Provide timely, accurate and appropriate information and assistance to address caller's enquiries
Book or reschedule appointments based on caller's request
Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Requirements

Minimum Diploma in any discipline
Preferably 1 to 2 years experience in healthcare industry

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Arcus Ang | Registration No: R1985843

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