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UPS

Customer Service Associate - Afternoon Shift (MNX)

1-3 Years
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  • Posted 18 hours ago
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Job Description

在申请工作之前,请从本页右上角的选项中选择您的语言偏好。

在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性,体验我们有益的文化,并与才华横溢的团队合作,帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天,我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力,那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。

职务描述:

Every day, our team around the world comes together to deliver supplies that extend lives, expedite recovery efforts, and enrich experiences. We start by understanding what we're shipping—how it's unique—and why a one-size-fits-all solution won't work. Then, MNX combines the right people, partnerships and technology to ensure the on-time delivery of high-value shipments worldwide. Whether your priority is safety and security, temperature monitoring, customs clearance, cost certainty, or all the above; we create a logistics plan that helps you accomplish your goals.

Job Responsibilities

  • Process customer orders and shipment routings
  • Respond promptly to customer inquiries related to shipment tracking, routings, quotations, and booking confirmations
  • Handle import and export shipment documentation for Singapore and broader APAC operations
  • Perform order processing and shipment management using MNX Transportation Management System (TMS) and CargoWise (C1)
  • Coordinate shipments and manage day‑to‑day operational requirements to ensure smooth execution
  • Process end‑to‑end Singapore airfreight import and export documentation (full cycle)
  • Perform general administrative duties, including data entry and document filing
  • Participate in company projects and carry out additional tasks as assigned

Job Requirements

  • Possess a Diploma in Logistics/Supply Chain or related fields
  • At least 1 year of freight forwarding experience preferred, though in-depth training will be provided to entry‑level candidates.
  • Prior experience in critical logistics, cold chain operations, biopharmaceuticals, medical devices, or clinical trials logistics is an advantage
  • Proficient in Microsoft Office 365 applications (Word, Excel, Outlook, etc.)
  • Prior experience with CargoWise or ParcelLogic TMS is an advantage
  • Able to work independently with minimal supervision, as well as collaboratively within a team environment.
  • Willing to work on rotating shift (whereby off/rest day may not necessarily be on weekends).
  • Comfortable to support overtime where required

员工类型:

永久

UPS 致力于提供一个没有歧视、骚扰和报复的工作场所。

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About Company

Job ID: 146155655