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Customer Service Associate - Afternoon Shift (MNX)

1-3 Years
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  • Posted 21 hours ago
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Job Description

직무 지원 이전에 이 페이지의 오른쪽 상단에 있는 옵션에서 언어 환경설정을 선택합니다.

Fortune Global 500에 선정된 기업에서 다음과 같은 기회를 경험할 수 있습니다. 가능성을 혁신 및 구상하고, 보상 문화를 경험하며, 매일 더 나아질 수 있도록 지원하는 인재 팀과 협력할 수 있습니다. UPS를 더 발전된 내일로 이끄는 것은 바로 역량과 열정을 지닌 사람입니다. 역량을 보유하고, 자기 자신은 물론 팀을 이끌 수 있는 인재를 위해 기술을 배양하고 다음 단계로 나아갈 수 있게 할 직무들이 준비되어 있습니다.

직무 설명:

Every day, our team around the world comes together to deliver supplies that extend lives, expedite recovery efforts, and enrich experiences. We start by understanding what we're shipping—how it's unique—and why a one-size-fits-all solution won't work. Then, MNX combines the right people, partnerships and technology to ensure the on-time delivery of high-value shipments worldwide. Whether your priority is safety and security, temperature monitoring, customs clearance, cost certainty, or all the above; we create a logistics plan that helps you accomplish your goals.

Job Responsibilities

  • Process customer orders and shipment routings
  • Respond promptly to customer inquiries related to shipment tracking, routings, quotations, and booking confirmations
  • Handle import and export shipment documentation for Singapore and broader APAC operations
  • Perform order processing and shipment management using MNX Transportation Management System (TMS) and CargoWise (C1)
  • Coordinate shipments and manage day‑to‑day operational requirements to ensure smooth execution
  • Process end‑to‑end Singapore airfreight import and export documentation (full cycle)
  • Perform general administrative duties, including data entry and document filing
  • Participate in company projects and carry out additional tasks as assigned

Job Requirements

  • Possess a Diploma in Logistics/Supply Chain or related fields
  • At least 1 year of freight forwarding experience preferred, though in-depth training will be provided to entry‑level candidates.
  • Prior experience in critical logistics, cold chain operations, biopharmaceuticals, medical devices, or clinical trials logistics is an advantage
  • Proficient in Microsoft Office 365 applications (Word, Excel, Outlook, etc.)
  • Prior experience with CargoWise or ParcelLogic TMS is an advantage
  • Able to work independently with minimal supervision, as well as collaboratively within a team environment.
  • Willing to work on rotating shift (whereby off/rest day may not necessarily be on weekends).
  • Comfortable to support overtime where required

직원 유형:

정규직

UPS는 차별, 괴롭힘 및 보복이 없는 일터를 제공하기 위해 최선을 다하고 있습니다.

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About Company

Job ID: 146152507