We are looking for a friendly and reliable Customer Service Assistant (Part-Time / Internship / Student Job) to support our daily client communication and office operations. This role is ideal for individuals who enjoy interacting with people, providing helpful information, and supporting a small, welcoming team.
Responsibilities
- Respond to customer enquiries through phone calls, WhatsApp, and email in a friendly and professional manner.
- Make simple outbound calls to follow up with interested clients and provide course or service information.
- Support day-to-day office operations such as data entry, updating records, and maintaining the client database.
- Assist in preparing quotations, invoices, and coordination paperwork for clients.
- Help schedule appointments, arrange meetings, and coordinate administrative activities.
- Maintain consistent follow-ups with potential and existing clients to ensure smooth communication.
- Provide general administrative and customer support to the team, including other ad-hoc duties as assigned.
Requirements
- Open to undergraduates and recent graduates from any field.
- Good communication skills (both spoken and written).
- Comfortable speaking on the phone and engaging with customers.
- Proficient in Microsoft Office and Google Workspace.
- Friendly, responsible, and service-oriented.
- Able to work independently, organised, and eager to learn.
- Can start immediately long-term commitment is an advantage.
Location
5-minute walk from Jurong East MRT.
Application
Interested applicants, please email your Resume / CV to: admin(at)sthua.com.sg
