Our client takes pride in providing top-notch technology education courses to equip every child with programming knowledge and empower them to create change. If you're keen to be part of a dynamic team in a fast-growing start-up, join their Operations team to be hands-on from day one and work closely with their founding team. This role will expose you to daily operations of managing an ed-tech start-up and facilitate the smooth delivery of our coding programs to students in local and international schools.
Responsibilities & Duties
- Be a key player in the customer acquisition team to onboard new parents to the company's community
- Share the company's vision and recommend suitable coding programs for students
- Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
- Maintain customer relationships and build a strong the company's community. Act as parents advocate and manage relationships with them
- Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
- Work with the teaching team to assess the students and follow up with parents for conversion
- Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
- Ensure that all customer information is properly documented and updated in our CRM system
- Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents
Skills & Qualifications
- Strong communication and problem solving skills
- Fluent in spoken and written Languages.
- Driven, fast learner, proactive and ability to work in a fast-paced environment
- Organized, detail-oriented and ability to manage different projects at once
- Get things done attitude, self-driven
- You are very meticulous and independent, able to set own priorities with time management to complete projects timely
Additional (Good-to-Have!)
- You love to learn and expand knowledge in Computer Science and/or Engineering
- Strong communication and problem solving skills. Open-minded and dynamic
- You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills
- You have prior teaching experience, be it tutoring, or team training
Others:
Working hours: 9am to 6pm (Wed to Sun weekend work is required)
Salary: S$3.5K to 4.5K + quarterly bonuses / No AWS, VB 1-2 months
Jessie Hoe Huey Miin
CEI Reg No. R1103861
Recruit Express Pte Ltd
EA Lic: 99C4599
Email to [Confidential Information]
