Customer Service and Sales Support Executive (1 year contract)

Responsibilities

. Deliver responsive customer care and product support across walk-in, phone, email, and social media channels to maintain a positive brand experience

. Manage customer inquiries, complaints, and sales questions promptly to ensure customer satisfaction and retention

. Serve as the primary contact for repairs and returns, coordinating with the repair team to resolve issues efficiently

. Oversee content management and execute order fulfillment processes for the e-commerce website to ensure timely and accurate delivery

. Design and produce product and marketing collaterals including brochures, flyers, videography, webpage content, packaging, translations, and point-of-sales materials to support brand visibility

. Collaborate proactively with other departments to align customer service, marketing, and order fulfillment efforts with company objectives

. Execute additional customer service, marketing, or order fulfillment tasks as assigned to support business needs

. Any other duties as may be assigned

Requirements

. Diploma in Business, Marketing, or a related field

. Minimum 1 to 3 years of customer care or marketing experience in the consumer electronic products industry

How to Apply

Interested applicants, kindly click on APPLY NOW

We regret only shortlisted candidates will be notified.

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Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651