CUSTOMER SERVICE ADVISOR (AUTOMOTIVE)

1. Making appointment

- Service Advisor are required to answer phone call enquiries and making appointment for customer.

2. Vehicle receiving

- Attend and provide service maintenance and repair recommendation to customer.

3. In-service follow-up

- Coordinate with workshop to ensure the vehicle meets service deadline and provide additional quotation to customer, if any.

4. Vehicle hand-over

- Contact customer for vehicle collection and explain work performed and servicing/ repair charges when customer arrives.

5. Follow-up call

- Call customers within 72 hours from last visit to ensure job is carried in order.

Job Requirement:

With customer service experience are preferred.

Preferred with valid Singapore Class 3 driving license.

5.5 working days per week

We regret that only shortlisted candidates would be notified.