Customer Sales and Service Executive

Luxury Furniture Showroom

Join a premium luxury furniture brand and be part of a warm, supportive, and positive working environment where customer experience and teamwork matter.

Why Join Us

• 5-day work week

• Flexible roster from Monday to Sunday

• Working hours: 10:00 AM - 7:00 PM

• Healthy, friendly, and team-oriented environment

• Opportunity to grow in luxury retail and customer relations

• Attractive incentives for sales performance

Job Responsibilities

As a Customer Sales & Service Executive, you will play a key role in delivering an exceptional showroom experience to customers.

Your responsibilities include:

• Welcome and assist showroom customers professionally

• Respond to customer enquiries via phone, email, and walk-ins

• Conduct client meetings and coordinate with internal departments

• Build strong customer relationships and provide personalised service

• Engage in sales activities and achieve sales targets

• Negotiate and close sales confidently

• Handle customer feedback, concerns, and after-sales support professionally

• Perform basic administrative and office duties

• Maintain accurate customer records and databases

• Track promotional activities and sales performance

• Participate in weekly team meetings and discussions

• Collaborate closely with team members to achieve company goals

• Gather customer insights and share feedback with internal teams

Requirements

• Positive attitude with strong communication skills

• Customer-oriented and sales-driven personality

• Well-groomed and professional presentation

• Ability to work independently and as part of a team

• Prior experience in retail, furniture, luxury sales, or customer service is an advantage