Job Scope
- Provide course consultation to prospective customers
- Attend to walk-ins and telephone enquiries
- Process and administer new student's enrolment
- Assist the day-to-day customer - services & admin activities of the centre such as: Coordinating and facilitating classes for the centre/s.
- Centre operations
- Handle and resolve feedback and complaints
- Liaise with customers & teachers pertaining to parents feedbacks / students progress
- Handle admin duties such as: daily collections, preparation of materials for classes
- Data-entry and maintaining Student Management System & CRM
- Work with Marketing team on A&P plans
Requirements
- Candidate must possess at least a Diploma / Bachelor's Degree / Professional Degree (In the field of Business Studies / Marketing / Business Administration / Mass Communications)
- At least 1 - 2 year(s) of working experience in the related field is required for this position.
- Effective planning & able to multi-tasks.
- Good interpersonal skills
- Effectively bilingual (English & Chinese speaking required to handle and resolve feedbacks from English & Chinese speaking customers and also to converse with Chinese speaking teachers pertaining to parents feedbacks / students progress.)
- Proficient in MS office applications
- Able to work on weekends & two weekday evenings that in line with centre's operating hours
Branch Locations (Travelling required between these locations)
- Thomson
- Punggol
- Sengkang
- Serangoon
We regret that only shortlisted applicants will be notified.
