Customer Relations Officer / Public Relations Officer

Responsibilities

Handle verbal & written feedback from stakeholders, public and authorities in form of emails, letters and face to face meet up.

Keep record and follow up on feedback until closure of case.

Liaise with various Statutory Boards, Government Departments (i.e. LTA, PUB, HDB Town Councils, MOM etc.) and sub-contractors to ensure smooth execution.

Organize and co-ordinate both planned and ad-hoc rectification works.

Maintaining of good reputation and goodwill of company.

Public relation monthly report and weekly updates for management meetings.

Carry out pre- and post-visits to stakeholders and residents nearby the vicinity of work sites.

Preparation of PowerPoint presentations to the Management and Client.

In charge of general administration of the site office.

Requirements:

Diploma / Degree holder

Must have 2 years of PRO experiences with HDB project references.

@ [Confidential Information]