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CUSTOMER RELATIONS OFFICER
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To man the FRC. The FRC is first point of contact whenever a user seeks for urgent assistance.
. To receive fault reports through the hotline and email, and redirect the fault reports to the relevant maintenance contractor
. To accurately and timely log-in/update fault reports into the MMS (Maintenance Mate System)
. To ensure the completion of the repair or servicing of any outstanding faults and service requests within the KPI
. To receive, process, and follow up events and logistics requests
. To perform other ad-hoc duties required
Job ID: 151130805
Skills:
MMS Maintenance Mate System
Skills:
MMS Maintenance Mate System
