Responsibilities
- Manage public relation issues and respond to general project enquiries from residents to maintain positive community relations
- Receive, document, and resolve resident feedback and complaints by coordinating timely maintenance and repair works within flats
- Perform clerical duties as assigned by immediate supervisors to support project administration
- Build and maintain good rapport with residents to foster a positive living environment
- Attend construction working committee meetings and provide administrative assistance to ensure smooth meeting operations
Preferred competencies and qualifications
- Minimum GCE A Level
- Minimum 2 years of relevant experience in a similar role managing resident relations or project enquiries
- Proficient in Microsoft Office applications to support administrative tasks
- Strong communication and interpersonal skills to effectively engage with residents and team members
- Pleasant personality and friendly disposition to enhance resident interactions
- Experience with HDB HIP projects is an added advantage
Other Information
- Work schedule: 5.5 days per week or alternate full Saturdays
