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Customer Relations Executive

2-5 Years
SGD 2,600 - 2,800 per month
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  • Posted 13 hours ago
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Job Description

Main Duties and Key Responsibilities:

  • Streamline all the commercial and administrative functions of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.)
  • Prepare, with the Accounts Department, all financial and other relevant information for reports to management and provide secretarial assistance to the marina staff.
  • Assist with work schedules, staff attendance, holiday records and other HR-administration related data.
  • Serve as the prime contact person for all the marina stakeholders and handle their enquiries promptly and professionally.
  • In charge of the reception area and the general reception of our valued guests by welcoming them with a smile and a fresh drink.
  • Answer phone calls, direct enquiries, take reservations, and check in/out guests using the computerized reservations and billing system.
  • Assist in other duties assigned by the Marina Director.

Requirements:

  • Preferably a diploma holder.
  • Able to work on weekends and public holidays.
  • Possess nautical knowledge or the willingness to acquire it.
  • Have a positive and cheerful disposition with an open and proactive work attitude.

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Job ID: 144952881