Customer Logistics Management Regional Advisor

Customer Logistics Management, Dedicated Customer Support CLM Customer Global Strategy Implementation CLM Customer Regional Strategy Development & Implementation Support Customer Profile Analysis Support Solution Design Support Supply Chain Strategy SOP Development Project Management (Customer Onboarding) Quality Agreement for Implementation Regular Business Reviews Structural Issue Resolution (Corrective Actions & Preventative Actions) Escalation Management Driving Customer Quality SOP Ownership (Including Change Requests) Customer Improvement of Service Quality Management of Cost to Serve Knowledge Management Reduce Cost of Poor Quality Engagement with senior leadership (e.g. supply chain/logistics directors including C-suite positions) in customer regional headquarters.

Job Description

Roles & Responsibilities

• Customer Logistics Management,

• Dedicated Customer Support

• CLM Customer Global Strategy Implementation

• CLM Customer Regional Strategy Development & Implementation

• Support Customer Profile Analysis Support Solution Design

• Support Supply Chain Strategy

• SOP Development

• Project Management (Customer Onboarding)

• Quality Agreement for Implementation

• Regular Business Reviews Structural Issue Resolution (Corrective Actions & Preventative Actions)

• Escalation Management

• Driving Customer Quality

• SOP Ownership (Including Change Requests)

• Customer Improvement of Service Quality

• Management of Cost to Serve

• Knowledge Management

• Reduce Cost of Poor Quality

• Engagement with senior leadership (e.g. supply chain/logistics Directors) in customer regional headquarters

Requirements

• Education: Bachelor's degree or equivalent

• Experience: Six (6) years of relevant work experience at regional level, preferably in logistics field supporting large customers