Customer Facing - Customer Service Executive (Singapore)

About JustCo Group

JustCo is a platform building the future of work across Asia Pacific. Our vision is to be the global benchmark for flexible workspace by creating connected ecosystems where people, businesses and communities can thrive.

Through our portfolio of brands, including The Collective, JustCo and the boring office, we support organisations of all sizes, from startups and SMEs to multinational corporations, with flexible workspace solutions across multiple cities and markets.

Beyond workspace, JustCo helps businesses scale faster through flexibility, operational simplicity and access to a regional network. For landlords, we transform buildings into vibrant business destinations that attract demand, enhance asset performance and create long-term value.

Together with our members, partners and landlords, we are building an ecosystem that connects work, business, learning, wellness and community, enabling people and organisations to grow and succeed.

Supporting the Community team, this role will have to:

• Greet and provide exceptional customer service to JustCo members, visitors, guests
• Respond customer service-related queries/requests from clients/ visitors/ guests over various channels (e.g. at the centre front desk, via emails or calls)
• Assist with JustCo members move in, move out experiences (e.g., setting up a studio, handling necessary studio reinstatement works)
• Assist with day-to-day operations of JustCo centre to ensure a satisfied staying / working experience at JustCo Co-working spaces
• Follow internal SOP to complete some related administrative work
• Assist with members events/ JustCo initiatives in our centre

Requirements:

• With min. 1 year working experience in hospitality or service industry
• Good spoken English and proficient in MS Office
• Friendly, cheerful and energetic
• Team player with ability to work independently

We will review your application and will contact you within two weeks if you are shortlisted for an interview.

Spark your potential at JustCo! We believe work should be energizing and fulfilling. Our company values growth and offers endless possibilities to develop your career and yourself. Join our passionate team and discover a work environment that helps you thrive. This is the place that works for you.