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Customer Engagement Specialist/Manager (Pharma)

4-6 Years
SGD 5,000 - 7,000 per month
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  • Posted 6 hours ago
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Job Description

Our client is a growing pharmaceutical company with a regional presence in Asia. They are expanding their commercial team in Singapore and are looking for a Customer Engagement Partner/Manager. This role focuses on sales execution, contribution to brand initiatives, and selected market access activities across hospital and specialist accounts.

Key Responsibilities:

  • Drive sales performance within assigned territory to achieve agreed targets.
  • Build and maintain strong working relationships with HCPs, hospital stakeholders, and key accounts.
  • Execute field marketing activities aligned with approved brand and territory plans.
  • Support the development and execution of brand plans, including input on customer segmentation, positioning, and tactical initiatives.
  • Contribute market and customer insights to brand planning through field feedback and data analysis.
  • Support hospital access activities, including formulary listing, tender support, and account follow-up where required.
  • Communicate product value, clinical data, and approved promotional materials in a compliant manner.
  • Maintain accurate records of customer interactions using CRM systems.

Requirements:

  • Bachelor's degree in life sciences, pharmacy, business, or a related discipline.
  • At least 4 years of pharmaceutical sales, marketing, or key account experience.
  • Prior exposure to hospital or specialty products is preferred.
  • Exposure to marketing support activities or brand initiatives within a pharmaceutical setting is an added advantage.
  • Strong communication and relationship management skills.
  • Able to work independently with good organization and time management skills.
  • A valid driving license and own vehicle

How to Apply:

Please apply with your CV for a confidential discussion on the position. We regret that only shortlisted candidates will be notified.

Consultant: Henry Zheng

Registration Number: R1106964

EA License Number: 17C8502

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Job ID: 138705433