Customer Care Specialist

2-5 years
2500 - 3000 SGD monthly
22 days ago
Job Description

Responsibilities:

  • Work with technicians to complete all requests from customers for modification, repair, and maintenance jobs
  • Promote professional and appropriate repair recommendation packages to customers on necessary or additional jobs
  • Administer all documentation pertaining to costing, claims, and vehicle history files
  • Work with technicians to assist customers in checking in their vehicles
  • Promote customers relation and ensure customers satisfaction on all jobs or enquiries
  • Attend to phone calls from customers
  • Any other duty assigned by supervisor from time-to-time

Requirements:

  • Possess a minimum 2 years of customer service working experience
  • Experience in Motorsports or automobile repair would be an added advantage.
  • Nitec in Automotive Technology
  • Ability to provide technical advice on performance vehicle repairs and is knowledgeable about repair estimates would be an added advantage
  • Class 3 driving license
  • Willing to work on Saturdays (half day)

JOB TYPE

Industry

Other

Skills

Class 3 Driving License
Excellent Interpersonal Communication Skills
Customer Service Experience

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