Brief Summary
Join us as a Customer Application Engineer where you will play a pivotal role in collaborating with clients to deliver exceptional technical solutions. This is an exciting opportunity to leverage your expertise in engineering and customer relations in a dynamic environment.
Responsibilities
- Collaborate with clients to gather and understand technical specifications and application needs for tender submissions. Interpret, create, review, and finalize engineering bills of materials, drawings, and specifications to support bid proposals. Prepare technical documentation, compliance statements, and application notes for tender packages. Work in tandem with Project Management, Quality, Sourcing, and Manufacturing teams to ensure proposal feasibility and alignment with operational capabilities. Provide technical insights to commercial teams to develop bids that fulfill client expectations and adhere to industry standards. Conduct product presentations, demonstrations, and offer technical clarifications during pre-bid and post-bid discussions. Monitor potential risks and proactively suggest enhancements or corrective actions in tender strategies. Ensure compliance with HSE and quality policies, actively participating in associated programs and training.
Requirements
- Bachelor's degree in Mechanical Engineering or a related technical discipline such as Industrial Design. Minimum of 5 years of experience in application engineering, project engineering, or customer-facing technical roles, with familiarity in tendering and bid processes related to subsea wellhead or subsea production systems. Strong understanding of engineering processes, quality standards, and industry regulations (e.g., API 6A, 17D, 5CT, 5L, NACE MR0175). Ability to interpret engineering bills of materials, drawings, and technical specifications. Excellent communication skills for effective engagement with clients and cross-functional teams during tender negotiations. Proficiency in providing cost estimates and effectively articulating value propositions. Demonstrated logical and structured approach to problem-solving and decision-making in time-sensitive bid environments. Proactive attitude towards continuous improvement, customer satisfaction, and winning tenders.
