CTRM Sales / Project Manager

Location:

Singapore

Travel:

Frequent travel to China (approximately 30-40%)

Reporting Line:

CEO

About the Role

We are seeking a motivated and fast-learning CTRM (Commodity Trading & Risk Management) Sales / Project Manager with 1-3 years of relevant experience. This hybrid role combines pre-sales support, client engagement and project coordination, working closely with customers across China and Southeast Asia.

You will develop strong expertise in our CTRM system and act as a product and functional specialist, supporting sales activities, customer onboarding and implementation projects while advising clients on best practices and workflow optimisation.

Key Responsibilities

1. Sales Support & Opportunity Management

• Support the sales team in qualifying inbound leads and opportunities.

• Engage prospects from industry events, conferences and networking activities.

• Assist with system demos, requirements discussions and solution presentations.

• Prepare proposals, presentations and commercial documentation.

2. Client Engagement & Requirements Analysis

• Participate in discovery workshops and client onboarding sessions.

• Translate commodity trading workflows into business and functional requirements.

• Explain commodity trade lifecycle processes within a CTRM context.

• Build and maintain strong relationships with clients.

3. Project Coordination & Delivery Support

• Coordinate implementation timelines, milestones and deliverables.

• Support discovery, configuration, UAT and go-live phases.

• Work closely with product, engineering and QA teams to ensure smooth delivery.

4. Product Mastery & Functional Advisory

• Develop in-depth knowledge of CTRM product modules and workflows.

• Advise clients and internal teams on workflow optimisation and system usage.

• Assist in interpreting functional issues and recommending solutions.

• Provide structured feedback and suggestions for product improvement.

5. Market & Product Insights

• Gather customer feedback and relay insights to the product team.

• Monitor regional commodity and trading system trends.

• Represent the company at industry and client events.

6. AI-Enhanced Workflows

• Use AI tools to improve productivity in proposals, analysis and communication.

• Identify opportunities where AI can enhance internal or client-facing workflows.

Requirements

• 1-3 years of experience in commodity operations, CTRM/ETRM, SaaS or project coordination roles.

• Understanding of the commodity trading lifecycle.

• Fluent in English and Mandarin (to support clients and stakeholders in China).

• Willingness to travel to China approximately 30-40% of the time.

• Strong analytical, communication and stakeholder management skills.