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Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive.
Responsibilities:
Provide Level 2/3 IT network security operations support
Respond to incident calls and ensure the SLA to our clients is met
Perform changes to the network in-line with the organization's Change Management processes
Ensure compliance to policies, processes and standards, both internal and clients organization
Prepare network analysis reports, including findings with analysis
Participate in regular operations review meetings, including operational issues, tickets review etc
Participate in projects/activities to support improvement initiatives
Conduct proper handover from the project team to operations after commissioning of projects.
Conduct internal training and/or knowledge transfer to team.
Update operations documentation (technical, CMDB, etc).
Requirements:
At least 5 years of experience providing network operational and administration supporting Cisco products (Routers / Switches/WLAN)
Diploma or Degree in Engineering, IT or its related field.
Minimum Cisco CCNP certification
In-depth knowledge of network routing and switching technologies and protocols
Knowledge of network security, load balancing and optimization technologies
Experience working with Cisco network, Bluecoat Proxy, F5 Load Balancer, Palo Alto/Checkpoint/Fortinet firewall and Splunk is preferred.
Ability to work in a multi-cultural team
Good communication skills both written and verbal.
Ability to prioritise work & multitask
Analytical and possess good troubleshooting skills.
Willing to work in extended hours and perform standby duty after office hour
Experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)
Network & Security-CyberArk,Solarwinds,Splunk,RSA,Tenable,Trend Micro,Generic,F5
Workplace type:
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
Job ID: 134117867
