CRM Testing Lead

- Strong foundational knowledge on End to end CRM and ERP system functions and processes

- Has the ability to explain an E2E flow linking to the apps/modules they were involved with

- Good at identifying testing gaps, create, and update test cases and test cycles

- Good at Test execution, results documentation and understanding of SIT, E2E, UAT

- Communicate issues from test cycles early to help raise the risks

- Good experience working with business leads and QA leadership to help achieve test coverage

- Has the ability to explain their project/customer's business and process

- Understanding of Salesforce for customer management and tickets/cases processing

- Oracle cloud ERP experience and Oracle Cloud Integration knowledge

- Willing to work and learn E2E applications/ modules besides their primary area of expertise

- Good experience with test management tools, Jira/Zephyr preferred