CRM Executive

• Regional role
• System integration/upgrade experience
• Experienced in providing user training and ongoing user support

about the company
The company has a strong presence in the Asia-Pacific region and is an influential player within their industry.

about the job

• Collaborate with stakeholders to translate business needs into technical specifications.
• Customize and integrate CRM with mobile and external systems for seamless operation.
• Work with UI/UX designers to develop user-friendly interfaces based on business requirements.
• Tailor CRM systems and mobile apps to meet operational needs.
• Conduct System Integration Testing and User Acceptance Testing to ensure system quality.
• Manage data migration to ensure accurate transfer into the CRM system.
• Oversee deployment processes and ensure readiness for launch.
• Provide post-launch support, troubleshooting issues and implementing continuous improvements.
• Create comprehensive user manuals and training materials for CRM platforms and mobile applications.
• Deliver training sessions to ensure stakeholder proficiency in using the systems.
• Act as the main liaison between external vendors and internal teams for smooth project delivery.

skills and experience required
In-depth knowledge and expertise in CRM systems. Extensive experience in system integration and upgrades.

Proficient in project management with a proven history of successful project delivery.

whats on offer
The permanent role for a CRM Executive offers a salary range of $ 4,000 - $ 5,000, along with additional company perks.

This is a great opportunity to take the lead and collaborate closely with technology teams on global, enterprise-wide initiatives within the organization.

To apply online please use the apply function, alternatively you can reach me at https://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

Desired Skills and Experience

crm system integration, crm upgrade, user training, user support, data migration, crm troubleshooting, crm implementation