1. E-commerce Execution
- Support the planning and execution of online campaigns (e.g. promotions, seasonal sales, product launches)
- Build and maintain campaign timelines and trackers
- Work closely with the design team for banner and creative asset creation
- Prepare clear briefs including banner sizes, copy, deadlines, and placement requirements.
- Grow online sales and other crucial online KPIs for the Singapore market.
- Support ad-hoc e-commerce and system-related tasks as required
2. CRM Execution (Online & Offline)
- Execute CRM campaigns for both online and offline customers across Email, Push Notifications, and SMS using CleverTap
- Work closely with the Marketing team to align CRM communications with ongoing brand, retail, and promotional campaigns
- Support segmentation based on customer behaviour, purchase history, and campaign objectives
- Set up campaign content, scheduling, journeys, and basic personalisation
- Manage recurring and always-on CRM flows (e.g. abandoned cart, post-purchase, win-back, reminders)
3. CRM Tracking & Reporting
- Track and monitor performance of CRM campaigns and journeys for online and offline initiatives
- Share campaign performance updates and insights with the Marketing team and internal stakeholders
- Maintain CRM trackers, dashboards, and reporting documents
- Identify gaps, issues, or optimisation opportunities and escalate when needed
- Support post-campaign reviews and learnings
4. Basic Performance Marketing Support
- Assist with execution support for performance marketing (Meta, Google, etc.)
- Upload creatives, update UTM parameters, and manage campaign documentation
- Pull basic performance reports and highlight trends
- Coordinate with internal or external media partners where required
Requirements
- Bachelor's degree in Business, Marketing, or a related field.
- 2 - 3 years of experience in eCommerce, CRM, or related roles
- Experience with CRM tools is a must (Familiarity with CleverTap is highly preferred)
- Experience with Analytics tools is a must (GA4 and PowerBI)
- Comfortable working with spreadsheets and data
Interested candidates, please email your resume to [Confidential Information]
Anna See Sing Yee
CEI Reg R25157535
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted
