Core Responsibility
Overall accountability for safe, compliant, and efficient crewing of the tanker fleet, ensuring alignment with regulatory, company, and oil major (OCIMF/SIRE/TMSA) requirements.
1.Crewing Operations & Manning Control
- Own end-to-end crew planning, rotations, and deployment for fleet
- Ensure vessels are continuously manned in compliance with safe manning and charterer expectations
- Maintain stable crew matrix to support operational consistency and reduce human-factor risks
- Oversee timely and disruption-free crew changes globally
2.Compliance, Audit & Governance
- Accountable for full compliance with STCW, MLC, Flag, Port State, MPA, and MOM regulations
- Ensure continuous audit readiness for SIRE, TMSA, and internal audits
- Maintain zero overdue certification / documentation deficiencies
- Oversee integrity and accuracy of all crew records and documentation
3.Recruitment & Crew Strategy
- Lead recruitment, selection, and retention strategy for tanker crew
- Ensure deployment of qualified, vetted, and charterer-acceptable personnel
- Develop succession plans for senior ranks (Master, Chief Engineer, C/O)
- Drive retention and reduce crew turnover
4.Crew Performance & Risk Management
- Oversee crew appraisal systems and performance monitoring
- Manage incidents, disciplinary cases, and escalation matters
- Identify and mitigate human-factor risks impacting vessel performance
- Support incident investigations and corrective actions
5.Stakeholder & Operational Coordination
- Liaise with Masters, Technical, Marine, and Operations teams on crewing matters
- Manage relationships with manning agents, unions, and authorities
- Ensure alignment between crewing, vessel performance, and operational requirements
6.Payroll, Budget & Cost Control
- Own crewing budget and cost optimisation
- Oversee payroll accuracy, claims, and crew-related expenses
- Ensure cost-efficient deployment without compromising quality
7.Leadership & Continuous Improvement
- Lead and develop crewing team
- Drive digitalisation and process improvements (e.g. P-files, systems)
- Support strategic manpower planning aligned with fleet growth
Job Requirements
- Diploma / Degree in Maritime Studies, Shipping, or related discipline.
- About 3 years of crewing or relevant work experience.
- Strong knowledge of STCW, MLC, tanker operations, and Singapore regulatory framework (MPA & MOM).
- Experience in managing crew planning, recruitment, compliance, and payroll.
- Familiar with crewing systems, MOM WPOL/EPOL, and MPA online portals.
- Strong leadership, communication, and stakeholder management skills.
- Ability to manage multiple vessels and priorities in a fast-paced environment.
- High level of integrity, professionalism, and attention to detail.
- Experience handling oil/chemical tanker crew.
- Familiarity with TMSA, SIRE, and oil major requirements.
- Experience dealing with international crew, unions, and P&I/insurance matters.
