We are growing our finance team and introducing a new position focused on enhancing our credit control and recovery process. This role offers an exciting opportunity for someone who enjoys building good practices, working with cross-functional teams, and making a meaningful impact on the organisation's financial health. You'll be responsible for overseeing the receivable process from monitoring payments to resolving disputes and reporting risk and helping us to strengthen our internal controls as we scale.
Duties & Responsibilities:
- Monitor and follow up on customer accounts to identify outstanding debts, analyse payment trends, and recommend appropriate follow-up actions.
- Flag potential debt recovery issues early, take appropriate action to mitigate risks, and ensure issuance of reminder letters to delinquent accounts.
- Investigate and resolve disputes relating to non-payment of invoices.
- Assess the collectability of outstanding receivables and make recommendations for provision for doubtful debts, in line with accounting standards and internal policy.
- Work with internal stakeholders in monitoring overdue accounts and resolve outstanding payment issues.
- Prepare monthly aging reports and collection status updates for management review.
- Ensure compliance with credit control procedures and assist with audit documentation when required.
- Support other finance-related tasks or projects when needed.
- Any AR related duties as assigned by supervisor.
Requirements:
- Minimum Diploma in accounting
- 2 years of experience in credit control or related functions
- Experience in Healthcare or Nursing Homes industry will be an advantage
- Proficient in Microsoft Office applications (e.g. Excel, Word)
- Strong communication and interpersonal skills
- Self-motivated, analytical and a good team player
