Course Advisory

. Confident and comfortable working with IT systems emails, training management system, and customer relation system.

. Competent in using MS Words and Excel for reports generation.

. Requires logical and analytical thinking.

. Good communication skills.

. Open to working shifts.

. At least Nitec or equivalent with at least 2 years of experience in customer service.

. Good communication skills, both written and spoken.

. Ability to deal with customers effectively, in a friendly and professional manner, and has good stress tolerance.

. Possess good decision-making and problem-solving abilities to respond to complaints and questions and to think quickly during customer interactions.

. Strong attention to details with good organizational and multi-tasking ability, with the ability to write and communicate clearly.

. A team player with strong interpersonal skills and an excellent service mindset, committed to delivering high quality work. Adaptable, receptive to change and able to thrive in a fast-paced environment.

. IT Savvy and is proficient in using Microsoft Office products (ie: Excel)

Shift based at Paya Lebar
Mondays - Fridays, 8am - 5pm or 12pm - 8:30pm
and Saturdays, 8:30am -12:30pm or 8:30am - 1:30pm
2-year contract