Country Manager (Retail)

A leading optical retail organisation is seeking a Country Manager to spearhead its growth and operational excellence in Singapore. This pivotal role offers you the chance to shape the future of a well-established brand, driving expansion, optimising store performance, and nurturing high-value relationships with landlords and partners. You will be empowered to lead cross-functional teams, implement strategic marketing initiatives, and ensure every customer receives an exceptional experience. With generous opportunities for regional exposure, career progression, and a commitment to innovation and customer satisfaction, this position is ideal for someone who thrives in a supportive environment where your expertise in retail management, leasing negotiations, and team development will be highly valued.

What you'll do:

As Country Manager - Optical Retail in Singapore, you will play a central role in shaping the strategic direction of the business while overseeing all aspects of retail operations. Your day-to-day responsibilities will include formulating business plans that align with both global ambitions and local market dynamics. You will work closely with internal teams to identify growth opportunities-whether through new store openings or optimising existing locations-and build lasting partnerships with landlords and property developers. By championing operational excellence across all stores, you will ensure customers consistently receive outstanding service. Your ability to analyse financial data will help you maintain profitability while supporting your team's development through targeted training initiatives. Marketing activities will be under your guidance as you collaborate regionally to create impactful campaigns that resonate locally. Success in this role means fostering a culture of teamwork where everyone is committed to delivering results together.

• Develop and execute the annual business plan for the country, ensuring alignment with global objectives and local market needs.
• Identify new market opportunities and formulate expansion strategies to increase market share and enhance brand visibility.
• Lead cross-functional teams across operations, finance, and marketing to achieve key performance indicators and foster collaborative success.
• Source, evaluate, and secure prime retail locations by building strong relationships with landlords, property developers, and real estate partners.
• Negotiate leases, renewals, and rent reviews to optimise occupancy costs while maintaining excellent rapport with stakeholders.
• Conduct regular portfolio assessments to improve store performance and make informed decisions about relocations or closures as needed.
• Ensure consistent delivery of premium customer experiences by implementing operational standards, compliance protocols, and continuous improvement initiatives.
• Support store managers through training programmes, coaching sessions, and provision of tools designed to maximise sales productivity and efficiency.
• Own full-country profit-and-loss responsibilities including revenue generation, cost control measures, profitability analysis, budgeting processes, and corrective action planning.
• Develop country-level marketing strategies in collaboration with regional teams to drive footfall, localise brand messaging, and ensure cohesive promotional activities.

What you bring:

To excel as Country Manager - Optical Retail in Singapore you will bring substantial experience from multi-store retail environments-ideally within fashion or optical sectors-where your knowledge of leasing negotiations has driven successful expansions. Your academic background supports your practical expertise in P&L oversight while your understanding of marketing strategies ensures brand consistency across all touchpoints. You are known for your collaborative spirit: guiding teams through change with empathy while fostering an inclusive atmosphere that encourages shared achievement. Your analytical skills enable you to interpret complex financial data quickly so you can respond proactively when challenges arise. Above all else your commitment to nurturing talent sets you apart; you invest time in developing others so they can contribute meaningfully toward organisational goals.

• Bachelor's degree in Business Administration, Retail Management, Marketing or related discipline; MBA qualification is preferred for added depth of expertise.
• At least ten years experience managing multi-store retail operations within fashion, optical or specialty chains is essential for understanding industry nuances.
• Proven track record in leasing negotiations, site acquisition processes, and landlord relationship management ensures effective expansion strategies.
• Demonstrated hands-on experience with profit-and-loss management including budgeting responsibilities and financial performance analysis is required.
• Strong grasp of retail marketing principles coupled with consumer engagement strategies enables successful campaign execution.
• Exceptional interpersonal skills including negotiation abilities, stakeholder management proficiency, clear communication style and collaborative approach are vital for team success.
• Highly analytical mindset combined with commercial awareness allows for sound decision-making in complex environments.
• Ability to mentor teams effectively by providing training opportunities that nurture professional growth within a supportive framework.
• Experience working within fast-paced settings where adaptability is key to meeting evolving business demands is highly desirable.

What sets this company apart:

This organisation stands out for its unwavering dedication to innovation within the optical retail sector-placing customer experience at the heart of every initiative. Employees benefit from flexible working opportunities tailored to support personal wellbeing alongside professional growth. The company's commitment to training ensures that every team member has access to resources needed for continuous learning while generous pension contributions reflect their investment in long-term security. Regional exposure provides unique chances for career advancement beyond Singapore's borders as part of a knowledgeable network where supportive leadership fosters both individual achievement and collective success. The workplace culture is inclusive: valuing diverse perspectives so everyone feels connected through shared purpose. If you are looking for an environment where your contributions matter-and where growth leadership guides every decision-this is the place for you.

What's next:

If you are ready to take on a rewarding challenge where your skills will make a genuine impact on both people and business outcomes then this opportunity awaits your application!

Apply today by clicking on the link provided-join a team committed to excellence in optical retail.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: 199706961E | EA Licence No.: 03C5451

EA Registration No.: R1441522 Allie Teh