Company Overview
DNR WHEELS PTE LTD is a leading retailer in the Retail & Consumer Products industry, known for high-quality products and exceptional customer service. We focus on delivering the best shopping experience through a dedicated and innovative team.
Job Summary
You will manage customer orders and coordinate with teams to ensure accurate invoicing and smooth order-to-cash processes in a fast-paced retail environment.
Responsibilities
- Process and manage customer orders accurately and timely to meet customer needs
- Communicate with customers to coordinate order details and delivery arrangements
- Prepare and issue invoices and credit notes promptly, ensuring accuracy
- Consolidate sales data, orders, and invoices for reporting and billing purposes
- Verify pricing, quantities, and supporting documents before invoicing to ensure correctness
- Maintain organized documentation and filing of sales and invoicing records for easy retrieval
- Coordinate with sales and finance teams to streamline order-to-cash workflows
- Assist in reconciling invoices and follow up on any discrepancies to resolve issues
- Perform daily administrative tasks to support sales operations efficiently
- Carry out other ad hoc duties as assigned to support team objectives
Preferred competencies and qualifications
- Proficient in MS Office applications (Word, Excel & Outlook) to support data management and communication
- Customer service oriented to effectively address client needs and inquiries
- Ability to work independently and as a team player in a fast-paced environment
- Positive, proactive, and meticulous work attitude to ensure quality and accuracy
- Preferably bilingual to enhance communication with diverse customers
- Ability to start work on short notice
