Company Overview
4S is a social service agency in Singapore dedicated to helping the sick and less fortunate. Established in 1996, it provides holistic, quality services with compassion, guided by its motto Love All, Serve All and strong core values.
Content Creation & Storytelling
- Assist in drafting social media captions, newsletter articles, website content and marketing materials.
- Support the development of stories highlighting beneficiaries, volunteers, donors, staff and community partners.
- Conduct basic interviews with internal and external stakeholders to gather content and success stories.
- Assist in creating simple visual assets using Canva or similar design platforms.
- Support photography and videography needs during events, programmes and community engagements.
Social Media Management & Digital Marketing
- Maintain and update the organization's social media content calendar.
- Monitor upcoming content requirements and coordinate with departments to ensure timely submissions.
- Draft and schedule social media posts across Facebook, Instagram, LinkedIn, TikTok and other platforms.
- Assist in monitoring social media engagement
- and respond to routine comments and messages where appropriate.
- Track social media performance and compile monthly analytics reports.
- Kickstart and support the growth and management of 4S TikTok presence through content research, trend monitoring, content planning and video creation.
- Research trending social media content, best practices and sector-related campaigns to generate content ideas.
Marketing Communications Support
- Assist other departments in the execution of any comms materials for fundraising, volunteer recruitment and awareness campaigns.
- Support the preparation of campaign materials, marketing collaterals and communication toolkits.
- Assist with updating donor, volunteer and campaign-related communication materials.
- Support event publicity efforts before, during and after events.
Website & Digital Content Management
- Assist in website maintenance, content, news articles and event information.
- Ensure information across digital platforms remains current, accurate and aligned with brand guidelines.
- Support liaison with website maintenance vendor related to SEO and website content optimization efforts where applicable.
Stakeholder & Media Support
- Assist in maintaining media relations, partner and stakeholder contact lists.
- Support media monitoring and prepare media coverage summaries.
- Assist with logistical coordination for media interviews, events and publicity opportunities.
Research & Communications Administration
- Conduct research on communication trends, social media practices and sector-related topics.
- Monitor relevant news, social issues and community developments that may support content creation.
- Assist in maintaining communication calendars, project trackers and content archives.
- Support administrative tasks related to communications projects and campaigns.
Other Duties
- Participate in team meetings, brainstorming sessions and organizational events.
- Support communications-related projects as assigned.
- Perform other duties reasonably assigned by the Corporate Communications team.
Preferred competencies and qualifications
- Diploma or Degree in Communications, Marketing, Public Relations, Journalism, Mass Communication, Business, Media, or related fields
- Proficient in social media platforms and trends
- Good sense of design aesthetic and a keen eye for details
- Excellent verbal and written communication skills
- Familiar with Canva and knowledge of Adobe Creative Suite (Illustrator, Photoshop) is advantageous
- Knowledge of photography and video-editing (Premiere Pro) is advantageous
