The Corporate Communications Manager/Assistant Manager drives strong internal communications, and is responsible for driving the organisation's brand and Employer Value Proposition (EVP), strengthening its positioning as an employer of choice and trusted social service partner. You will lead leadership communications with both internal and external stakeholders, ensuring consistent, timely, and synchronised messaging across all communication channels. Serving as a key relationship manager, the role involves building and managing strategic partnerships with Ministries, funding agencies, foundations, corporates, and significant individuals, while fostering strong engagement within the organisation. Through these efforts, the role supports the organisation's mission by enhancing its visibility, credibility, and stakeholder confidence.
Key Responsibilities
Brand Employer Value Proposition (EVP)
- Develop the EVP framework, action plans and activities
- Develop brand assets and internal communications processes to support and strengthen internal communications across the organisation.
- Ensure on-boarding presentation decks are reviewed across corporate functional departments and service pillars
- Act as the employer brand ambassador for the organisation, support campus recruitment and recruitment drives
Brand Channels and Media
- Evaluate effective channels to promote our branding as an Employer of Choice e.g. magazines, online and industry platforms
- Lead event planning, execution and media pitch
- Manage online platforms to improve branding and positioning for the organisation
- Perform media monitoring across print and online media; take proactive and corrective actions (where relevant) including crisis communications
Leadership and Employee Communications
- Develop communications framework, approach and schedules
- Explore innovative methods and channels that connects with our target audience
- Manage employee communications on internal platforms, leadership announcements, policy updates, pre- and post-event publicity and employee surveys
- Manage C-suite meetings and engagements, and ensure prompt and timely communications
Partnership Development
- Establish connections with career offices of Institutes of Higher Learning (IHL) and corporate organisations to strengthen our presence and optimise opportunities
- Lead field study trips to inspire leadership and colleagues on innovation, client service, AI/process design etc.
Stakeholders Relationship Management (External)
- Maintain a database of the key external stakeholders
- Plan stakeholders engagement / events with a clear annual plan
- Deliver well-defined hospitality to ensure an excellent visitor/guest experience
What We're Looking For
Education Qualifications
- Degree in Mass Communication, Marketing or related discipline
Relevant Experience
- At least 5 years of experience in communications or strategic planning role
- Experience in government or social service sector is an advantage
Competencies
- Excellent language ability, passion for writing
- Strong organisational and public relations skills
- Strong stakeholders management with a flair for marketing / customer service
- Photography and videography skills an added advantage
- Conversant with basic digital tools (eg. Canva)
- Ability to work in a dynamic, mission-driven environment
- Strong collaboration mindset; supports the success of others
- A team player with strong interpersonal skills
