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Key Responsibilities:
1. System and Hardware Management:
o Support and manage various operating systems including Windows Server, Linux (RHEL, SUSE, Ubuntu), Solaris, IBM AIX, and Oracle Linux.
o Manage system software and hardware such as Active Directory, DNS, DHCP, ADFS, Azure AD, clustering solutions, SAN/NAS storage, and virtualization platforms.
2. Incident and Problem Management:
o Respond to system incidents according to severity levels and meet service level requirements.
o Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.
o Adhere to incident management workflows and procedures.
3. Documentation and Reporting:
o Maintain and update system documentation, standard operating procedures (SOP), guidelines, and daily checklists.
o Provide timely and accurate reports on system performance, capacity planning, and incident analysis.
4. Collaboration and Coordination:
o Work closely with third-party vendors, telecommunication operators, ISPs, and other service providers.
o Participate in transition planning and support the onboarding of systems and services.
5. Compliance and Training:
o Ensure compliance with company policies, information security guidelines, and health and safety regulations.
o Provide continuous training to enhance knowledge and skills in system administration and management.
Working Conditions:
. Ability to work on standby, including nights, weekends, and holidays.
. On standby and contactable 24/7 for support and escalation.
Interested applicants, please Email, [Confidential Information]
Fabian Ling Tuong Liing
R25129353
Recruit Express Pte Ltd
EA Licence No: 99C4599
We regret that only shortlisted candidates will be contacted.
Job ID: 138499841